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Noticeboard

The Harvey Practice Broadstone is closed from 6pm for all telephone contact and emergencies.  The telephone message will advise that you should dial 111 if you require medical assistance or 999 in the event to an emergency.  The Practice is open for pre-booked appointments until 8pm Mondays and Tuesdays, and 6.30pm Wednesday to Friday; prescriptions can also be collected during these times.

FLU - NHS England have recommended flu vaccines dependent on age and existing medical conditions and you will receive either the newly licensed Adjuvanted Trivalent or the Quadrivalent.

The Surgery will contact you to ensure you receive ‘your’ vaccine at the appropriate time.  Flu Clinics will be held during September, October and November.

If you are aged 65 and over your recommended flu vaccine is the Adjuvanted trivalent vaccine (newly licensed).

If you are aged between 18 and 64 and eligible for the flu vaccine due to an existing medical condition or you are pregnant your recommended flu vaccine is the Quadrivalent vaccine.

Important message for those patients who use SystmOnline - be aware of an official looking email asking you to click a link to log in because 'we are changing the system and need to update'.  SystmOnline has NOT sent emails and this is a scam.  Please contact the surgery if your online access is affected. Thank you.

We are working to improve access to appointments for our patients, in particular at evenings and weekends.  If you would like to be offered one of these appointments, please ask.  These appointments may be at a  different site; for example, Poole General Hospital, Dorset County Hospital, Weymouth Walk-in Centre, Royal Bournemouth & Christchurch Hospital. 

We are looking for people to join our Patient Representative Committee, the group meets 4 times a year.  Please leave your details with reception if you are interested and the Practice Manager will be in contact.

Test Results

You may telephone the surgery for the results of tests but please remember the following points:

  1. Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself. Please do not telephone for results of friends or relatives without prior arrangement (written consent may be required).
  2. The surgery tends to be at its quietest after 13:00 and the receptionist will have more time to deal with your enquiry. Checking results is time consuming and requests at other times may result in you being asked to call back after 13:00.
  3. You will need to know the specific test results that you require. Some tests take longer than others to process. If you have had several tests then the receptionist will not necessarily know whether all the results are back unless you identify them.
  4. Please do not expect the receptionist to have any medical knowledge. They are instructed only to tell you if the test is normal. If any test is abnormal or you require further discussion or interpretation then please refer to your doctor.
 
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