You may telephone the surgery for the results of tests but please remember the following points:
- Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself. Please do not telephone for results of friends or relatives without prior arrangement (written consent may be required).
- The surgery tends to be at its quietest after 13:00 and the receptionist will have more time to deal with your enquiry. Checking results is time consuming and requests at other times may result in you being asked to call back after 13:00.
- You will need to know the specific test results that you require. Some tests take longer than others to process. If you have had several tests then the receptionist will not necessarily know whether all the results are back unless you identify them.
- Please do not expect the receptionist to have any medical knowledge. They are instructed only to tell you if the test is normal. If any test is abnormal or you require further discussion or interpretation then please refer to your doctor.