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Noticeboard

The Harvey Practice Broadstone is closed from 6pm for all telephone contact and emergencies.  The telephone message will advise that you should dial 111 if you require medical assistance or 999 in the event to an emergency.  The Practice is open for pre-booked appointments until 8pm Mondays and Tuesdays, and 6.30pm Wednesday to Friday; prescriptions can also be collected during these times.

FLU - NHS England have recommended flu vaccines dependent on age and existing medical conditions and you will receive either the newly licensed Adjuvanted Trivalent or the Quadrivalent.

The Surgery will contact you to ensure you receive ‘your’ vaccine at the appropriate time.  Flu Clinics will be held during September, October and November.

If you are aged 65 and over your recommended flu vaccine is the Adjuvanted trivalent vaccine (newly licensed).

If you are aged between 18 and 64 and eligible for the flu vaccine due to an existing medical condition or you are pregnant your recommended flu vaccine is the Quadrivalent vaccine.

Important message for those patients who use SystmOnline - be aware of an official looking email asking you to click a link to log in because 'we are changing the system and need to update'.  SystmOnline has NOT sent emails and this is a scam.  Please contact the surgery if your online access is affected. Thank you.

We are working to improve access to appointments for our patients, in particular at evenings and weekends.  If you would like to be offered one of these appointments, please ask.  These appointments may be at a  different site; for example, Poole General Hospital, Dorset County Hospital, Weymouth Walk-in Centre, Royal Bournemouth & Christchurch Hospital. 

We are looking for people to join our Patient Representative Committee, the group meets 4 times a year.  Please leave your details with reception if you are interested and the Practice Manager will be in contact.

Appointments

We run an appointment system at each surgery. Appointments can be made in person between 08:30 and 18:00, or by telephoning between 08:00 and 18:30 Monday to Friday.

Online Booking

To register for these services please visit our surgery with one form of photographic identification, either a passport or driving license. Your security details will then be issued to you. Under 16’s can also be registered and will be provided with individual log in details in the same way, therefore, parents and guardians will need to ensure these security details are kept secure.

Once registered you can access the system via the link at the top of this page.

We offer appointments from 08:30 but individual doctors' times vary according to other commitments at the other branch surgery etc.

If your request for an appointment is not urgent, wherever possible would you please telephone the surgery after 10:00. Your co-operation would be appreciated.

Telephone Triage

If your request for an appointment is "for today" a doctor may telephone you to discuss your requirements so that you are dealt with in the most appropriate manner. This will involve the GP phoning you back within a relatively short time to discuss your needs.

Telephone Access

The doctor may not be able to speak to you during surgery unless your enquiry is urgent. The doctor will usually be able to ring you back after morning surgery by arrangement with the receptionist.

Email

We are happy to communicate with our patients by email however, it is not a suitable means of communication for urgent matters and patients are advised to telephone in such circumstances.  NON URGENT queries can be sent to: drs@theharveypractice.co.uk

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website