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The Harvey Practice Broadstone is closed from 6pm for all telephone contact and emergencies.  The telephone message will advise that you should dial 111 if you require medical assistance or 999 in the event to an emergency.  The Practice is open for pre-booked appointments until 8pm Mondays and Tuesdays, and 6.30pm Wednesday to Friday; prescriptions can also be collected during these times.

FLU - NHS England have recommended flu vaccines dependent on age and existing medical conditions and you will receive either the newly licensed Adjuvanted Trivalent or the Quadrivalent.

Please contact your surgery if you have not yet received your flu vaccination.  Further clinics will be running during December.

If you are aged 65 and over your recommended flu vaccine is the Adjuvanted trivalent vaccine (newly licensed).

If you are aged between 18 and 64 and eligible for the flu vaccine due to an existing medical condition or you are pregnant your recommended flu vaccine is the Quadrivalent vaccine.

Important message for those patients who use SystmOnline - be aware of an official looking email asking you to click a link to log in because 'we are changing the system and need to update'.  SystmOnline has NOT sent emails and this is a scam.  Please contact the surgery if your online access is affected. Thank you.

We are working to improve access to appointments for our patients, in particular at evenings and weekends.  If you would like to be offered one of these appointments, please ask.  These appointments may be at a  different site; for example, Poole General Hospital, Dorset County Hospital, Weymouth Walk-in Centre, Royal Bournemouth & Christchurch Hospital. 

We are looking for people to join our Patient Representative Committee, the group meets 4 times a year.  Please leave your details with reception if you are interested and the Practice Manager will be in contact.

Repeat Prescriptions

If your doctor agrees, you may obtain repeat prescriptions without seeing your doctor by placing your repeat prescription request form in the box provided in the lobby - please ensure you have ticked your requirements. If you are unable to come to the surgery then please send your request by post, enclosing a stamped addressed envelope.

Alternatively you may order online via the link at the top of this page. To register for these services please visit our surgery with one form of photographic identification, either a passport or driving license. Your security details will then be issued to you. Under 16’s can also be registered and will be provided with individual log in details in the same way, therefore, parents and guardians will need to ensure these security details are kept secure.

Unfortunately requests for prescriptions cannot be taken over the telephone due to the risk of errors occurring and, in addition, as this may block the 'phone for urgent calls.

Electronic Prescribing

We are now live for Electronic Repeat Prescribing, this means that you can request for your repeat prescriptions to be sent directly to your nominated pharmacy, meaning that you don't have to call into the surgery to pick up your script.  If you wish to nominate a pharmacy for Repeat Prescribing this can be done at that Pharmacy or by filling in the necessary paper work at our reception.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.  All prescriptions should be collected after 3.30pm.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website