The Harvey Practice recognises that not all patients wish to register at a surgery close to their home address. Many patients prefer to register closer to their place of work or study. In order to address this demand, we have a type of registration called “Out of Area” (OOA) Registration.
OOA Registration offers the patients all the services usually associated with registration, with two exceptions: Home Visits and urgent treatment (if you cannot come to the practice). If an OOA Registered patient is unwell and needs to be seen at home, whatever the time of day or night, they can call 111 (urgent) or 999 (emergency) and get the care they need.
There are some patients who are not suitable for OOA registration. These include any patient who is likely to require input from a specialist team who are geographically located according to their home, not their GP address.
This includes (but not limited to) patients / services in the following services:
- Pregnant women/ Antenatal services
- Families with children aged 15 years or younger
- Patients with serious mental health problems (e.g. Psychosis, Bi-Polar, Schizophrenia) who many need support from mental health specialist teams (e.g. Community Mental Health Team)
- Patients or Families with Child Safeguarding needs/ Children’s Social Care
- Patients with Adult Safeguarding needs/ Adult Social Care
- Patients with complex community-based packages of care/ Adult Social Care
The reasons for denying the option of OOA registration to patients in groups such as these is that their health and social care needs are based met through registration close to where they live. It is difficult and impractical for GPs to coordinate such care remotely with services, with which they do not already have strong professional working relationships.
The practice has the right to decline to register any patient from these categories or if a current patient, request the patient to register elsewhere if their circumstances result in them entering one of these groups while being registered as OOA at our practice.
OOA registration will, we hope, allow patients who are pleased with the level of care our service provides to remain with our practice should they move away, if they wish.
Please note that registering as an OOA patient you may sometimes need a referral to a particular service. Sometimes there are restrictions to how and where we can refer you as some referrals are based on your address. We are limited when it comes to referrals beyond our local area. So, there may be times a referral will be rejected simply based on your home address which is out of our control. If you are seeking a referral, it may be better to join a GP practice closer to home to avoid any possible delays to any treatment (including urgent treatment, such as urgent suspected cancer referrals).
Also note, if we agree to keep you registered you must agree to attend any 'review' appointments. You will be invited up to 3 times a year, if applicable, for a review of your medical condition (asthma, diabetes etc.) or if eligible flu vaccine, smear test etc. If you fail to attend an appointment for these reviews following your third invite, we may remove you from the practice list and advise you to register with a GP practice closer to your home address.