Latest News

Latest Update - 17 June 2021

As we see local Covid cases once again rise, a pattern seen nationally due to the Delta variant and largely affecting the unvaccinated, we are also seeing an increase in presentations of unwell children.


Lockdowns and social distancing have meant that children, who would ordinarily be continually exposed to circulating common respiratory viruses, have not built up usual natural immunity.  Now that restrictions have eased, unsurprisingly children are picking up highly infectious viruses, such as those that cause Croup.


We are simultaneously seeing a rise in Covid cases and respiratory and viral infections caused by alternative pathogens.  


It is vital that we remind parents that children with ANY FEVER AND/OR COUGH (or change in sense of smell/taste) must have a PCR swab test to rule out Covid upon the onset.  We must once again emphasise that Lateral flow tests are designed to detect asymptomatic carriers and do not apply to symptomatic patients- a NEGATIVE LATERAL FLOW test may falsely reassure.  ALWAYS BOOK A PCR TEST IF SYMPTOMS ARE PRESENT.  Until a negative PCR swab result is received, ALL household members MUST self isolate- which means staying at home and not leaving for anything other than to have a Covid test, or to have a medical assessment.  This also means NOT going to the pharmacy, but instead asking a neighbour, or local friend/relative to collect any prescriptions or medicines and leave them on your doorstep.  


We are always be happy to assess any patients that need to be seen face to face, especially children.  However, we do have protocols in place, which we ask you to respect, to allow us to do this safely.  We also have a duty to help prevent spread of Covid and non-Covid infections and to help keep our other patients and staff safe (particularly those that are clinically vulnerable).

Latest Update - 01 June 2021

Dear Patients,
We are writing this message to keep you up to date on the latest developments at the surgery, as well as the challenges that we continue to face at our organisation. We thank you as always for your cooperation and support over the last 12 months.
The COVID pandemic has forced us all to adapt the way we live our lives, and just as many in the workforce will have made changes to how they work, general practice is no exception. The last year has seen unprecedented demand in Primary care. This increase, coupled with the necessity to keep both patients and staff safe, has necessitated us implementing new ways of working.
Many of you will be aware of the recent media coverage concerning face to face appointments in General Practice. Contrary to the national perception that GPs have not continued with face to face contacts through the pandemic, that is only the case for a very small minority of practices. Here at The Harvey Practice we have always continued to offer face to face consultations where they have been deemed as clinically necessary.
Through our extended use of telephone triage, introduction of E-Consult and video consults, we have attempted to keep up with the growing demand and in many cases, these portals have demonstrated a more appropriate and efficient way of consulting. We recognise that for some patients and some problems, there is no substitute for an in-person consultation, and we continue to offer these following a GP-led telephone call, either on the day or on a prebooked routine basis.
These remain exceptional times at the surgery, and over the last 12 months some of our greatest challenges have included the following:
• Increased patient demand;
• A huge increase in medical and administrative queries in relation to the covid vaccination rollout;
• The need for us to manage an increasing number of patients in the community with complex medical problems, whilst they wait to access secondary care services, delayed by the huge backlog caused by COVID;
• The increased demand and complexity of patients in nursing and care homes;
• The departure of a salaried GP in February 2021; we have now successfully recruited a new GP to commence in August 2021;
• Difficulties recruiting locum doctors, as they are pulled in to man the vaccination centres and Covid clinics;
• The need for us avoid burnout in our staff, who are all working harder and longer hours than ever before.
These factors will unfortunately mean that patients will find themselves waiting longer for routine matters. There have been major challenges in the 4 week periods following national lockdowns, but following these busy times we are seeing a return towards more normal workload volumes and patient waiting times.
Please continue to bear in mind that our capacity to continue to provide same day telephone appointments for urgent clinical need does rely on patients not abusing the system. Before calling the Practice please give careful consideration as to whether your appointment is urgent for the day or can be dealt with routinely. Alternatively, could your query be managed through referring to a website, self care or consulting a pharmacist?
Our surgery doors are now open to patients who have prebooked appointments; on arrival please check your own temperature, gel your hands and take a seat in the waiting room. Waiting outside for your appointment is still an option, but please ensure that you’ve told reception that you’ve arrived.
If you don’t have a prebooked appointment, please ensure that you telephone one of our reception teams beforehand and they will ensure that your enquiry is dealt with swiftly and triaged to the most appropriate resource.
As we begin to emerge from the challenging winter and spring period, we hope that you and your families remain well. We remain here to support you with your medical needs and encourage you to make contact with us through the most appropriate channels when the need arises. Providing the highest standards of medical care remains our ultimate objective at The Harvey Practice, and we will continue striving to do that as we move forwards.
Kind regards,
The Management and Partners of The Harvey Practice

Useful Videos

Since the beginning of August, we have started a new series of videos from our GPs and medical staff.

Dr. Ben Todd is our Diabetic lead at the Practice. Here he discusses issues for those with Type 2 Diabetes.

Here Dr. Christina Hawkins explains about Lumps, Bumps & Self Awareness.

Below Dr. Christina Hawkins talks about changes to ways of working as a result of Covid-19.

Here we meet Lesley Wright, our Self Management Coach, and learn more about her role at the Practice.

Below Becky Sultana speaks about her role as Social Prescriber here at the Practice.

Health News from the BBC and the NHS

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