GP patient survey results https://www.bournemouthecho.co.uk/news/17807715.best-worst-gp-surgeries-dorset-according-patients/
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We are looking for people to join our Patient Representative Committee, the group meets 4 times a year. Please leave your details with reception if you are interested and the Practice Manager will be in contact.
We are looking for people to join our 'Practice Supporter' team to help during activities and signpost others to these. If this interests you or if you have any skills you may be able to use to help the practice, please email email@example.com for more information.
Lond MB BS (1988) MRCGP
I qualified at the University of London in 1988 and joined The Harvey Practice in 1995.
As a full time female GP, I enjoy working with children and Women's Health.
I have two lovely daughters and my interests include skiing and sailing.
BM MRCP (UK) MRCP (Lond) MRCGP DCH DRCOG DFSRH
I qualified from the University of Southampton in 1986 and joined The Harvey Practice in 1995.
I trained in both General Medicine and General Practice. I also work as a Hospital Practitioner at the GUM sexual health clinic at the Royal Bournemouth Hospital and am involved in training new GPs and medical students.
My non-medical interests include music particularly opera, skiing, sailing, Southampton FC and watching wildlife.
Soton (1988) BM MRCGP
I qualified at the University of Southampton in 1988 and joined the Harvey Practice in 1997.
Medically I enjoy children’s and women’s health.
Out of surgery I am involved in family life supporting my two teenage sons, keeping fit cycling and in outdoor activities as much as possible.
BM (2001) MRCGP DipDerm (Cardiff)
I completed my training at Southampton University in 2001 and joined the Harvey Practice in 2007.
My medical interests include dermatology and I am a clinical assistant at Poole Hospital once a week. In addition to this the Practice offers a Specialist Minor Surgery service which I carry out at our Broadstone site once a month.
My outside interests include skiing, walking and dabbling in baking cakes!!
Dr Ben Todd
BMedSci, BMBS, MRCGP
I qualified at the University of Nottingham in 2008 and moved to Dorset in 2010 for my GP training. I joined The Harvey Practice in 2012 and became a Partner in 2016. I have a clinical interest in Diabetes and Palliative Care. I am now a GP Trainer and enjoy teaching the next generation of GPs.
When not at the surgery, I enjoy classical music, walking in The Lake District and learning Spanish.
Dr Annelise Locke
BM MRCGP DFSRH DRCOG
I qualified from the University of Southampton in 2003 and joined the Harvey Practice as a part time Salaried GP in 2011.
My professional areas of interest are Family Planning and Women's Health.
In our time off my husband and I are kept on our toes by our toddler! We enjoy spending family time out and about especially at the beach.
Dr Christina Hawkins
BM MRCGP DFSRH
I qualified from The University of Southampton in 2006 and haverecently joined the Practice as a salaried GP in December 2016.
I have particular interests in family medicine having recently completed my Diploma in Reproductive and Sexual Health.
When I am not at work I like spending my time in the outdoors, in particular road bike cycling, sea swimming having taken part in triathlons and any kind of water sports.
Dr Andy McIntosh
BMBS MRCGP MRCP
I qualified from the University of Nottingham in 2008 and, after a year in New Zealand, settled in Dorset in 2011. I joined the practice as a Salaried GP in July 2017.
I will be conducting the weekly visits to Magna Care Centre and Forest Hill Nursing Home.
In the free time that I do get, I enjoy running, golf and windsurfing on Poole Harbour. I also have three young children to run around after.
I qualified from the University of Southampton in 2010. I joined The Harvey Practice as a Registrar on a 2 year part-time placement and was very pleased to be offered a Salaried GP role at the end of my registrar placement.
I have clinical interests in Elderly Medicine, Paediatrics and Women’s Health.
Outside of work I enjoy spending time with my young family and friends.
Andrea initially qualified as a District Nurse at Southampton University and after many years in practice went on to complete her Nurse Practitioner Training at Bournemouth University. She is a Non-Medical prescriber and holds a Diploma in Primary Health Care. She holds regular surgeries at the practice seeing a variety of ailments, she is clinically supervised by the GPs at the practice. Outside of work Andrea is an avid gardener, enjoys reading and going to the theatre and walking her dog on sunny days!
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Healthcare Assistants support practice nurses with their daily work and carry out tasks such as phlebotomy, blood pressure checks, NHS Health Checks and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The surgery provides an in house phlebotomy clinic for those patients who find it more difficult to travel to Poole or Wimborne Hospital.
Our Practice Manager is based at our Broadstone site, she works in a strategic role, managing all business and financial matters within the practice as well as the management and overview of all patient services, IT, clinical and information governance. She is responsible for practice administration and the efficient and smooth running of both surgeries working closely with the Operations Manager.
Fiona has a background of working in the NHS in a variety of different management roles, she joined the Practice in June 2014.
Karen is our Operations Manager, she has been working for the Practice since 2013. She started in her new role as Operations Manager in April 2015 and is responsible for the day to day running of the surgery, recruitment of new staff, staff appraisals and all HR matters. Karen works closely with the Practice Manager on the financial management of the Practice alongside being responsible for payroll and the scheduling of all nursing and GP clinics.
We have a total of 5 full time administrators and 2 part time administrators. They are a busy team and have to balance the priorities of IT support with producing audits that are required to measure the performance of the Practice against the targets identified by NHS England and the Dorset Clinical Commissioning Group (CCG). Lastly, as an important part of patients well-being, the team are responsible for data input and maintaining patients records as well as issuing invitations to patients to attend specific clinics in order to ensure the best level of care.
The prescribing team are responsible for the production of all repeat medications and work closely with the Doctors to ensure patients have the necessary medication reviews.
The practice employs 12 receptionists who provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. Our team have received training in all aspects of patient confidentiality and strive to deliver the best service to patients at all times.
We employ one full time and two part time secretaries across both sites, they are responsible for the efficient running of the referrals system and type the initial referral letters for the GPs, they are subsequently able to provide any assistance to patients in regards to the Choose and Book referrals system.
They process all types of insurance claims and are responsible for production of copy notes and collection of coffee on a Friday morning!
Practice Secretary/ Business Administrator
Lauren joined the team in May 2015 on a 12 month apprenticeship pathway. She successfully passed her NVQ Level 2 in Business Administration in May 2016 and has since been offered a full time position at the Practice. Lauren now works part time as a secretary and part time in a role supporting the Practice Manager with business administration tasks. We are all incredibly pleased that Lauren has decided to start her new career at The Harvey Practice.
The community midwife service is provided by Dorset Healthcare and offers antenatal appointments and both sites.
The district nurses provide home nursing care for housebound patients such as the elderly, chronically ill or patients recovering from a recent operation and are based from our Merley site.
RGM RM RHV Minst Ch
SRN RM Diploma HV + PHC
Health Visitor Assistant
Health visitors can offer advice on health care for all age groups, but in particular expectant mothers, small children, the elderly and the handicapped.
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